US Business Banking Cybercrime Wave: Is "Commercially Reasonable" Reasonable?

This TowerGroup Research Note addresses the growing issue of targeted attacks by cybercriminals on business banking customers. As the sophistication of cybercriminal organizations has developed, they have begun attacking businesses with techniques such as phishing and "man in the middle" Trojan horses, techniques previously directed primarily at consumer banking applications.

This Research Note analyzes:

• The vulnerabilities of small businesses;
• Describes the types of attacks occurring;
• Summarizes the legal and regulatory environment that creates tension between such businesses and their banks;
• Strategies for preventing and detecting fraud and for managing losses when they occur.