The Impact of the Economy on Consumers' Financial Behaviors and Perspectives

The Impact of the Economy on Consumers' Financial Behaviors and Perspectives It should come as no surprise that consumers have changed their financial behaviors and attitudes in the wake of the global economic crisis. Consumers are spending less and spending wisely, especially as prices for many goods and services have escalated.

Despite the challenges imposed on consumers and financial institutions by the troubled economy, there are steps that banks, credit unions and other financial institutions can take to remain competitive and build better relationships with their customers - leading to continued loyalty, usage of more products and increased customer referrals.

In this white paper, find out:

  • How in particular the economy has affected consumer behaviors
  • What consumers expect from financial institutions more than ever
  • Ways to stay competitive despite economic challenges




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