The 2021-22 report shares Omdia’s vision of what an AIOps solution should currently deliver as well as areas expected to evolve.
Splunk was the only AIOps solution to score 100% for solution breadth.
Omdia defines AIOps as the overarching technology that can bring all the management practices (observability, rapid mitigation, augmented decision making, self-healing, auto-scaling, etc.) in IT together. Omdia Universe: Selecting an AIOps Solution, 2021–22. focused on ten key areas including:
- Performance monitoring
- Security operations
- Analytics and alerting
- Data management
- Compliance and privacy