One of the biggest challenges facing IT ops teams is the lack of visibility across the entire infrastructure � physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team's needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers.
According to Gartner, "most IT organizations lack a formal list of objectives for a monitoring tool, resulting in expertise provided by tool vendors that tends to be biased." In this report, Gartner outlines a four-step approach for developing an IT operations monitoring (ITOM) strategy. Register for this complimentary report and we believe you'll learn:
- How to reduce monitoring blind spots when creating an ITOM strategy
- How to address ITOM requirements across IT and non-IT groups;
- Distinct layers across ITOM
- Potential functionality gaps with domain-specific products