Artificial Intelligence & Machine Learning , Governance & Risk Management , IT Risk Management

Creative Ways to Educate Employees on Generative AI Use

Attorney Anna King of Markel on Innovative Governance of ChatGPT
Anna King, general counsel, insurance operations, Markel

Organizations need to adopt a creative approach when building policies around the legal, commercial and reputational risks raised by generative AI tools - such as with privacy, consumer protection and contractual obligations, said legal expert Anna King of Markel.

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"The key thing is to start with your group of stakeholders. Who has an interest in this? And then bring that group of stakeholders together. Then, decide your common purposes. Maybe in this case, it's: How is our organization going to use generative AI responsibly? And then, how are we going to create a framework around that so that decision-making can be done in a thoughtful way on behalf of the organization?"

In this video interview with Information Security Media Group, King discussed:

  • The EU's recent decision to vote in favor of restrictions for the AI industry, and what that would mean for international companies;
  • Innovative ways that Markel has been approaching the governance of generative AI;
  • Advice to organizations devising generative AI policies and where should they begin.

King leads a global team of 70 legal and compliance professionals supporting Markel's insurance and reinsurance businesses. She serves as a broad practice attorney, leveraging her expertise across various specialties and forging collaborative relationships with corporate stakeholders, clients and business partners to design and achieve strategic goals. King serves on the board of the company's Global AI Steering Committee and provides guidance on cybersecurity, privacy and artificial intelligence matters across the organization.

About the Author

Anna Delaney

Anna Delaney

Director, ISMG Productions

An experienced broadcast journalist, Delaney conducts interviews with senior cybersecurity leaders around the world. Previously, she was editor-in-chief of the website for The European Information Security Summit, or TEISS. Earlier, she worked at Levant TV and Resonance FM and served as a researcher at the BBC and ITV in their documentary and factual TV departments.

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