Today's enterprises support an assortment of end-user devices, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, and, of course, smartphones. Not only do employees use a variety of form factors, but they run a variety of platforms on those devices, including:
- Apple iOS and Apple macOS
- Google Android
- Microsoft Windows
To complicate the situation further, they run different versions of those platforms for example, Microsoft Windows XP SP3, Microsoft Windows 10 or anything in between. In addition, IT is being tasked more and more with managing and securing wearables, ruggedized devices and the Internet of Things (IoT).
As tempting as it may sound, few organizations can standardize on one or two types of devices that all run the same operating system (OS), especially if they have a bring-your-own-device (BYOD) policy in place. Users now demand extraordinary flexibility, and organizations that can accommodate these user preferences can see dramatic increases in employee productivity. At the same time, a flexible infrastructure has multiple moving parts, making it difficult for many IT organizations to manage. Security can be particularly challenging, especially considering that security threats can change from one moment to the next.
With these factors considered, many organizations rely on various point solutions to get the job done for example: a combination of mobile device management (MDM) and client management tools. These tools, however, generally lack integration, consolidated views of security status and user activity, and the ability to consistently apply and enforce management policies. Unified endpoint management (UEM) can relieve these shortcomings.
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